Search results for: Lam Wing

This paper describes some of the rather unique QA processes used at Universitas 21 Global (U21G), one of the new breed of online academic institutions, and its relation to 21pedagogica, the independent agency that approves U21G's programmes. These distinctive QA processes relate to five main areas, namely, content authoring, courseware development, adjunct faculty recruitment, pedagogy and delivery. The authors believe that these QA processes have contributed significantly to student satisfaction and student retention at U21G.